Mobile apps for your practice
Your own app in the App Store and on Google Play, with your name and your brand, so patients carry your practice in their pocket and you run it on the go.
In plain words
A mobile app is a program patients install on their phone from the Apple App Store or Google Play, with your practice's name and logo on the icon. It puts booking, reminders, offers and messages one tap away, and it gives you a way to see and run your practice from your own phone. A practice needs one when it wants patients to come back often and wants to reach them without depending on email or social media.
What you get
The concrete pieces we deliver, in plain language.
iPhone and Android apps
Two apps, one for each kind of phone, built from a single code base so they look and work the same.
App design in your brand
Screens, icon and colors designed to match your website and your office, so patients recognize you at once.
Store listings
Your app published under your practice's name in the App Store and on Google Play, with screenshots and descriptions written for you.
Notifications
Messages that appear on the patient's phone for reminders, open slots and offers, sent by you or automatically.
Connections to your systems
The app talks to your booking system, website and CRM, so appointments and patient details stay in one place.
Updates and support
We keep the app working as Apple and Google release new phone software, and add features as your practice grows.
How it works
From the first conversation to ongoing results.
Plan
We agree on what the app should do first for your patients and for you. You tell us which systems you use for booking and records.
Design
We design the screens and the icon and show you a version you can tap through on your own phone. You approve it before anything is built.
Build and test
We build both apps, connect them to your systems and test them on real phones. Your staff tries the app and tells us what to change.
Publish and improve
We submit the app to Apple and Google, handle their review and launch it to your patients. After that we watch how it is used and release updates.
The tools involved, explained
What each one is, and how we use it for your practice.
Apple App Store
The only place iPhone owners can install apps. We set up your developer account, prepare the listing and handle Apple's review.
Google Play
The store for Android phones. We publish and update your app there in step with the iPhone version.
Cross-platform framework
A way of writing one app that runs on both iPhone and Android. We use it so you pay for one build and both apps stay in sync.
Push notifications
Short messages that appear on a phone's lock screen from your app. We set up reminders and offers, and patients choose whether to receive them.
The details
Patients spend most of their phone time inside apps, not in a browser. An app with your practice's name on their home screen keeps you one tap away, and a notification from your app gets seen in a way an email often does not.
We design and build the app, publish it in the Apple App Store and on Google Play under your practice's name, and keep it updated. We have done this for Empire Medical Training, whose app is live in both stores.
What patients can do in your app
- Book and manage appointments
- Get reminders and offers as notifications
- Fill in forms before a visit
- See treatments, prices and before-and-after galleries
- Buy products and gift cards
- Earn and redeem loyalty rewards
- Message your front desk
- Find directions and call in one tap
What you can do on the go
- See today's schedule, new leads and messages from your phone
- Approve content, reviews and replies wherever you are
- Send a notification about an open slot or a promotion in a minute
- Check calls, bookings and campaign results without opening a laptop
How we build it
One code base produces both the iPhone and the Android app, which keeps the cost and the timeline reasonable and means new features reach both at once. The app connects to your website, your booking system and your CRM, so nothing is entered twice. We handle the developer accounts, the store listings, the review process and every update after launch.
Anything in the app that touches patient information is built with HIPAA requirements in mind, and we work with your compliance contact on the details.
Words you will hear
- Native app
- An app installed from a store that lives on the phone, as opposed to a website opened in a browser.
- Push notification
- A message your app sends to a patient's phone, which shows up even when the app is closed.
- App review
- The check Apple and Google run on every app and update before they allow it in their stores.
This is a good fit if
- Your patients return for repeat treatments and you want to stay in front of them between visits
- You want to see your schedule, leads and messages from your phone
- You sell products, memberships or packages and want patients to buy and rebook easily
Questions we hear
We already have a mobile-friendly website. Why would we need an app?
A website is where new patients find you. An app is for the patients you already have: it sits on their home screen, remembers who they are and can send them a reminder or an offer directly. Practices with repeat treatments, memberships or products tend to get the most from one.
Will the app be under our practice's name or yours?
Under yours. The app appears in the App Store and on Google Play with your practice's name, icon and description. We set up the developer accounts in your name and manage them for you.
How long does it take and what does it cost?
Both depend on what the app needs to do and which systems it has to connect to. After a free analysis and a planning conversation we give you a quote and a schedule. Building one code base for both iPhone and Android keeps both lower than building two separate apps.
What happens after the app is published?
We keep it working as Apple and Google update their phones, fix anything that comes up and add features when you ask for them. We also send you reports on how many patients installed the app and what they use most.
Ready to get started?
Tell us about your practice. We reply within 24 business hours with packages and pricing.